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[Please help] Dead infinix X551

[Please help] Dead infinix X551

Yomexshow92
Yomexshow92
Yomexshow92
Techie Member
53
10-03-2018, 02:10 AM
#1



I have dead x551 hotel note pro(2gbRAM 32gbROM) and have been trying to flash it but am getting error because it connecting to the system
Dis is the link to the error attachment
https://drive.google.com/file/d/1Zqoucym...p=drivesdk
xerxes
xerxes
xerxes
Senior Member
8,357
10-03-2018, 08:55 AM
#2
(10-03-2018, 02:10 AM)Yomexshow92 I have dead x551 hotel note pro(2gbRAM  32gbROM) and have been trying to flash it but am getting error because it connecting to the system
Dis is the link to the error attachment
https://drive.google.com/file/d/1Zqoucym...p=drivesdk

The screenshot link requires permission.
How did the phone go dead?
Did you take note of the phone's build no.?
Yomexshow92
Yomexshow92
Yomexshow92
Techie Member
53
10-03-2018, 12:20 PM
#3
I was using it and it went off but before it went off it always restart and hand...I don't know the build number and the link is visible to everyone now




(10-03-2018, 08:55 AM)innagee
(10-03-2018, 02:10 AM)Yomexshow92 I have dead x551 hotel note pro(2gbRAM  32gbROM) and have been trying to flash it but am getting error because it connecting to the system
Dis is the link to the error attachment
https://drive.google.com/file/d/1Zqoucym...p=drivesdk

The screenshot link requires permission.
How did the phone go dead?
Did you take note of the phone's build no.?
hovatek
hovatek
hovatek
Administrator
49,616
10-03-2018, 01:51 PM
#4
(10-03-2018, 12:20 PM)Yomexshow92 I was using it and it went off but before it went off it always restart and hand...I don't know the build number and the link is visible to everyone now

try flashing using the download tab and lets know if you get any error
BTW whats the full file name of the ROM you downloaded?
and have you tried charging the battery of the phone to be sure it isnt a totally drained battery?
Yomexshow92
Yomexshow92
Yomexshow92
Techie Member
53
10-03-2018, 03:09 PM
#5



Have charged it and didn't come up and also tried d download it gave the same error as wen I was trying to format say brom error that storage not match....



(10-03-2018, 01:51 PM)X3non
(10-03-2018, 12:20 PM)Yomexshow92 I was using it and it went off but before it went off it always restart and hand...I don't know the build number and the link is visible to everyone now

try flashing using the download tab and lets know if you get any error
BTW whats the full file name of the ROM you downloaded?
and have you tried charging the battery of the phone to be sure it isnt a totally drained battery?
xerxes
xerxes
xerxes
Senior Member
8,357
10-03-2018, 06:03 PM
#6
(10-03-2018, 03:09 PM)Yomexshow92 Have charged it and didn't come up and also tried d download it gave the same error as wen I was trying to format say brom error that storage not match....


(10-03-2018, 01:51 PM)X3non
(10-03-2018, 12:20 PM)Yomexshow92 I was using it and it went off but before it went off it always restart and hand...I don't know the build number and the link is visible to everyone now

try flashing using the download tab and lets know if you get any error
..

Attach screenshot of the brom error you got.
Also, did you take note of the phone's build no. before formatting it?
Yomexshow92
Yomexshow92
Yomexshow92
Techie Member
53
14-03-2018, 08:13 AM
#7
I don't know the build number and I downloaded two roms...one is for pro 2g ram and 32gb RoM and second one (X551-G808-BC-L-20160722)
This is d screenshot of brom error link
https://drive.google.com/file/d/1XzpOal4...p=drivesdk






(10-03-2018, 06:03 PM)innagee
(10-03-2018, 03:09 PM)Yomexshow92 Have charged it and didn't come up and also tried d download it gave the same error as wen I was trying to format say brom error that storage not match....


(10-03-2018, 01:51 PM)X3non
(10-03-2018, 12:20 PM)Yomexshow92 I was using it and it went off but before it went off it always restart and hand...I don't know the build number and the link is visible to everyone now

try flashing using the download tab and lets know if you get any error
..

Attach screenshot of the brom error you got.
Also, did you take note of the phone's build no. before formatting it?
xerxes
xerxes
xerxes
Senior Member
8,357
14-03-2018, 09:50 AM
#8
(14-03-2018, 08:13 AM)Yomexshow92 I don't know the build number and I downloaded two roms...one is for pro 2g ram and 32gb RoM and second one (X551-G808-BC-L-20160722)
This is d screenshot of brom error link
https://drive.google.com/file/d/1XzpOal4...p=drivesdk


(10-03-2018, 06:03 PM)innagee
(10-03-2018, 03:09 PM)Yomexshow92 Have charged it and didn't come up and also tried d download it gave the same error as wen I was trying to format say brom error that storage not match....


(10-03-2018, 01:51 PM)X3non
(10-03-2018, 12:20 PM)Yomexshow92 I was using it and it went off but before it went off it always restart and hand...I don't know the build number and the link is visible to everyone now

try flashing using the download tab and lets know if you get any error
..

Attach screenshot of the brom error you got.
Also, did you take note of the phone's build no. before formatting it?

Were you able to flash any of the firmware listed above successfully?
Do you get same error when flashing all the firmware(s) above?
Try using SP Flash tool @ https://www.hovatek.com/forum/thread-159.html
hovatek
hovatek
hovatek
Administrator
49,616
14-03-2018, 10:25 AM
#9
(14-03-2018, 08:13 AM)Yomexshow92 Attach screenshot of the brom error you got.
Also, did you take note of the phone's build no. before formatting it?

From your two screenshots, this is a mismatch error. The firmware you're trying to flash doesn't match your phone.
1. Your phone shipped with Kitkat and not Lollipop right?
2. Are you certain your X551 is the original and not the clone / fake one?
3. Did you download the firmware from https://www.hovatek.com/forum/thread-19977.html

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