Hovatek Forum MOBILE Android [Please help] PHANTOM 6: CAMERA/VIDEO ISSUE, UNDERGROUND VIDEO SOUND, BLUR IMAGE, DOTTED PARTICLE.
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[Please help] PHANTOM 6: CAMERA/VIDEO ISSUE, UNDERGROUND VIDEO SOUND, BLUR IMAGE, DOTTED PARTICLE.

[Please help] PHANTOM 6: CAMERA/VIDEO ISSUE, UNDERGROUND VIDEO SOUND, BLUR IMAGE, DOTTED PARTICLE.

NIOLA
NIOLA
NIOLA
Junior Member
20
09-03-2018, 08:32 AM
#1



PLEASE HELP,
After Flashing PHANTOM 6, restore NVRAM with help of HOVATEK. Their is camera/video issues.

VIDEO: Underground sounds from phone during video recording.
CAMERA: Blur Image, dotted particles, single camera working fully.
hovatek
hovatek
hovatek
Administrator
49,612
09-03-2018, 10:32 AM
#2
(09-03-2018, 08:32 AM)NIOLA PLEASE HELP,
After Flashing PHANTOM 6, restore NVRAM with help of HOVATEK. Their is camera/video issues.

VIDEO: Underground sounds from phone during video recording.
CAMERA: Blur Image, dotted particles, single camera working fully.

Might be a kernel issue.
What's your current Build Number?

Note!
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NIOLA
NIOLA
NIOLA
Junior Member
20
09-03-2018, 12:27 PM
#3
(09-03-2018, 10:32 AM)hovatek
(09-03-2018, 08:32 AM)NIOLA PLEASE HELP,
After Flashing PHANTOM 6, restore NVRAM with help of HOVATEK. Their is camera/video issues.

VIDEO: Underground sounds from phone during video recording.
CAMERA: Blur Image, dotted particles, single camera working fully.

Might be a kernel issue.
What's your current Build Number?

KERNEL VERSON
3.18.22+
rlk-buildsrv36@rlk-buildsrv36 #2
hovatek
hovatek
hovatek
Administrator
49,612
10-03-2018, 10:24 AM
#4
(09-03-2018, 12:27 PM)NIOLA KERNEL VERSON
3.18.22+
rlk-buildsrv36@rlk-buildsrv36 #2

Build number is under Settings > About > Build Number.
Also, did this issue begin after you restored NVRAM and Secro or you'd had this all along?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
NIOLA
NIOLA
NIOLA
Junior Member
20
10-03-2018, 11:22 AM
#5



(10-03-2018, 10:24 AM)hovatek
(09-03-2018, 12:27 PM)NIOLA KERNEL VERSON
3.18.22+
rlk-buildsrv36@rlk-buildsrv36 #2

Build number is under Settings > About > Build Number.
Also, did this issue begin after you restored NVRAM and Secro or you'd had this all along?

Building Number
A6-H551C1-M-170103V121

I didn't test the camera/video before restoration of NVRAM/SECRO.

Before installation of BUILD A6-H551C1-M-170103V121 the camera/video is not clear, no underground tones in Video.

Only becoming worse after installation of new build.
hovatek
hovatek
hovatek
Administrator
49,612
12-03-2018, 08:51 AM
#6
(10-03-2018, 11:22 AM)NIOLA Building Number
A6-H551C1-M-170103V121

I didn't test the camera/video before restoration of NVRAM/SECRO.

Before installation of BUILD A6-H551C1-M-170103V121 the camera/video is not clear, no underground tones in Video.

Only becoming worse after installation of new build.

So A6-H551C1-M-170103V121 was not the original build that shipped with the phone right? Do you recall the phone's original Build Number? If not, try other builds at https://www.hovatek.com/forum/thread-19288.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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