[hercege]

MY INFINIX X551 NOT BOOTING UP AND NOT CHARGING, WHEN I PLUG IN THE CHARGE IT WILL JUST DISPLAY THE INFINIX LOGO ND KEEP RESTARTING.....PLS I NEED HELP....AMD I TRIED FLASHING, FLASHTOOL IS JUST COMING WITH AN ERROR 4001 NO RESPONSE

[hovatek]

MY INFINIX X551 NOT BOOTING UP AND NOT CHARGING, WHEN I PLUG IN THE CHARGE IT WILL JUST DISPLAY THE INFINIX LOGO ND KEEP RESTARTING.....PLS I NEED HELP....AMD I TRIED FLASHING, FLASHTOOL IS JUST COMING WITH AN ERROR 4001 NO RESPONSE

1. How did this issue start
2. Have you tried the fixes for error 4001 at https://www.hovatek.com/forum/thread-439.html

[hercege]

The phone just tripped off on it own and since then it didnt come up.....and as of the error 4001 have tried another usb cable and have used another system still d same thing.

[hovatek]

The phone just tripped off on it own and since then it didnt come up.....and as of the error 4001 have tried another usb cable and have used another system still d same thing.

That's a detection issue. Do you see a charging animation when you power off the phone and connect to power (without pressing power button)

[hercege]

yes but wont charge....d charging sign will be there for few seconds den restart again

[hovatek]

yes but wont charge....d charging sign will be there for few seconds den restart again

battery might be drained. Have it boosted

[hercege]

there is no way i will hv it boosted....its an inbuilt battery.....

[hovatek]

there is no way i will hv it boosted....its an inbuilt battery.....

Have someone take it out for you