[abeiku]

hi i tried rooting my device x521 following your steps.however, after checking the results using the root checker i was told root access could not be properly installed. please help me with that.thank you

[hovatek]

hi i tried rooting my device x521 following your steps.however, after checking the results using the root checker i was told root access could not be properly installed. please help me with that.thank you

What's the Android version?
If you have the firmware then try the method at https://www.hovatek.com/forum/thread-21427.html