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[Please help] Stuck on boot logo

[Please help] Stuck on boot logo

Cachinoh
Cachinoh
Cachinoh
Newbie
4
10-01-2018, 02:52 PM
#1



i was trying to unroot my phone via su user app since it was not receiving any ota updates since it is rooted and it rebooted and stuck on boot logo please help Huh
xerxes
xerxes
xerxes
Senior Member
8,357
10-01-2018, 03:41 PM
#2
(10-01-2018, 02:52 PM)Cachinoh i was trying to unroot my phone via su user app since it was not receiving any ota updates since it is rooted and it rebooted and stuck on boot logo please help Huh

What's your device manufacturer name, model and build no.?
Cachinoh
Cachinoh
Cachinoh
Newbie
4
10-01-2018, 04:43 PM
#3
(10-01-2018, 03:41 PM)innagee
(10-01-2018, 02:52 PM)Cachinoh i was trying to unroot my phone via su user app since it was not receiving any ota updates since it is rooted and it rebooted and stuck on boot logo please help Huh

What's your device manufacturer name, model and build no.?

device name is Tecno, Model Camon cx air
Cachinoh
Cachinoh
Cachinoh
Newbie
4
10-01-2018, 06:02 PM
#4
(10-01-2018, 03:41 PM)innagee
(10-01-2018, 02:52 PM)Cachinoh i was trying to unroot my phone via su user app since it was not receiving any ota updates since it is rooted and it rebooted and stuck on boot logo please help Huh

What's your device manufacturer name, model and build no.?
my phone is Tecno Camon cx air and i have tried flashing with sp flash tool and its showing no progress is that normal?
Cachinoh
Cachinoh
Cachinoh
Newbie
4
10-01-2018, 06:05 PM
#5



my phone is Tecno Camon cx air and i have tried flashing with sp flash tool and its showing no progress is that normal?
X3non
X3non
X3non
Recognized Contributor
22,062
10-01-2018, 06:25 PM
#6
(10-01-2018, 06:02 PM)Cachinoh my phone is Tecno Camon cx air and i have tried flashing with sp flash tool and its showing no progress is that normal?

you skipped the question about build number so i'll take it you don't know the build number
pause trying to flash anything for now
attempt to get the build number of your device using any of the methods @ https://www.hovatek.com/forum/thread-16005.html
method 3 is most preferable
usmanmughalji
usmanmughalji
usmanmughalji
Enthusiastic Member
6
12-01-2018, 07:59 AM
#7
Bro. Find The Firmware Flash File With Your Mobile Name and Flash it stock rom or do reset factory with your stock recovery.

Sent from my Infinix X510 using Tapatalk
hovatek
hovatek
hovatek
Administrator
49,606
12-01-2018, 12:24 PM
#8
(12-01-2018, 07:59 AM)usmanmughalji Bro. Find The Firmware Flash File With Your Mobile Name and Flash it stock rom or do reset factory with your stock recovery.

Sent from my Infinix X510 using Tapatalk

You really should read https://www.hovatek.com/blog/your-phone-...verything/

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