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mustyyy · 04-01-2018, 12:48 AM

Hi pls hova i need your assistance on my miracle box whenever i try to plash or backup my stock firmware it shows me none usb port or may be driver not installed and i try several times nothing change i also installed mtk vcom drivers as you teached... I uninstall the drivers and re-install them again still the same nothing change... I will be gratefull if i can have your asistance....

Sent from my TECNO K7 using Hovatek mobile

***hovatek*** · 04-01-2018, 09:59 AM

(04-01-2018, 12:48 AM)mustyyy Wrote: Hi pls hova i need your assistance on my miracle box whenever i try to plash or backup my stock firmware it shows me none usb port or may be driver not installed and i try several times nothing change i also installed mtk vcom drivers as you teached... I uninstall the drivers and re-install them again still the same nothing change... I will be gratefull if i can have your asistance....

Sent from my TECNO K7 using Hovatek mobile

1. What's the chipset and model of the device you're trying to backup
2. Are you using the hardware dongle / box or the Loader version
3. Have you tried uninstalling all MTK drivers (using USB Deview at https://www.hovatek.com/forum/thread-7660.html ) then reinstalling using https://www.hovatek.com/forum/thread-440.html

mustyyy · 05-01-2018, 07:22 PM

(04-01-2018, 09:59 AM)hovatek Wrote:
(04-01-2018, 12:48 AM)mustyyy Wrote: Hi pls hova i need your assistance on my miracle box whenever i try to plash or backup my stock firmware it shows me none usb port or may be driver not installed and i try several times nothing change i also installed mtk vcom drivers as you teached... I uninstall the drivers and re-install them again still the same nothing change... I will be gratefull if i can have your asistance....

Sent from my TECNO K7 using Hovatek mobile

1. What's the chipset and model of the device you're trying to backup
2. Are you using the hardware dongle / box or the Loader version
3. Have you tried uninstalling all MTK drivers (using USB Deview at https://www.hovatek.com/forum/thread-7660.html ) then reinstalling using https://www.hovatek.com/forum/thread-440.html

Am using tecno spark k7 and am using loader version for miracle box

Sent from my TECNO K7 using Hovatek mobile

**X3non** · 05-01-2018, 09:04 PM

(05-01-2018, 07:22 PM)mustyyy Wrote: Am using tecno spark k7 and am using loader version for miracle box

Sent from my TECNO K7 using Hovatek mobile

what windows version are you using?
uninstall vcom and mtk drivers then re-install once again using the links in @hovatek's previous reply

mustyyy · 06-01-2018, 02:55 AM

(05-01-2018, 09:04 PM)X3non Wrote:
(05-01-2018, 07:22 PM)mustyyy Wrote: Am using tecno spark k7 and am using loader version for miracle box

Sent from my TECNO K7 using Hovatek mobile

what windows version are you using?
uninstall vcom and mtk drivers then re-install once again using the links in @hovatek's previous reply

Thanks so much i have done it and it is now working for me..

Sent from my TECNO K7 using Hovatek mobile

Enioladave · 07-08-2019, 02:32 PM

Hello Hova i have a solo aspire 4 with privacy password but i've gonen through all the steps but it keeps given me non usb port error and i even tried the method above to solve it, and its still quite the same. Pls help....

**X3non** · 07-08-2019, 06:01 PM

(07-08-2019, 02:32 PM)Enioladave Wrote: Hello Hova i have a solo aspire 4 with privacy password but i've gonen through all the steps but it keeps given me non usb port error and i even tried the method above to solve it, and its still quite the same. Pls help....

ensure to install vcom preloader driver; see https://www.hovatek.com/forum/thread-440.html also try a different usb cable, port and or PC
if you still have problems then create a new thread for your device issue
see https://www.hovatek.com/forum/thread-514.html for how to create a thread

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