[frimpong]

Please hard rest my tecno j8 boom and after which, I was asked to sign in to my Google account that was previously synced on the device. When I do it, it says its wrong. So please what do I do.?

Sent from my itel it1702 using Hovatek Forum

[xerxes]

Please hard rest my tecno j8 boom and after which, I was asked to sign in to my Google account that was previously synced on the device. When I do it, it says its wrong. So please what do I do.?

Sent from my itel it1702 using Hovatek Forum

That's FRP, use Miracle to remove/bypass the lock, see https://www.hovatek.com/forum/thread-12794.html