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[Please help] Cannot get phone encrypt state

[Please help] Cannot get phone encrypt state

19-11-2017, 12:06 AM
#1



Suddenly my phone was auto switched off. I was trying to  switch it again,
It was not booting up. I tried factory reset through recovery mode, It is showing an error msg
--- 'wiping data..
Error: Cannot get phone encrypt state'.

Although I was flashing It with SP Flash tool, It is in same state.
Now I cannot access my phone. Please help me to fix this problem.
my mobile phone is Micromax D303.
Please Help.
Attached Files
.jpg
D303.jpg
Size: 174.89 KB / Downloads: 17
hovatek
hovatek
hovatek
Administrator
49,612
20-11-2017, 09:43 AM
#2
(19-11-2017, 12:06 AM)आशिष घावले Suddenly my phone was auto switched off. I was trying to  switch it again,
It was not booting up. I tried factory reset through recovery mode, It is showing an error msg
--- 'wiping data..
Error: Cannot get phone encrypt state'.

Although I was flashing It with SP Flash tool, It is in same state.
Now I cannot access my phone. Please help me to fix this problem.
my mobile phone is Micromax D303.
Please Help.

That's a /data error.
Try the fix @ https://www.hovatek.com/forum/thread-580.html
also, did you flash the firmware using firmware upgrade in SP Flash tool?
This post was last modified: 20-11-2017, 09:44 AM by hovatek.

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20-11-2017, 08:44 PM
#3
(20-11-2017, 09:43 AM)hovatek आशिष घावले
My mobile phone not  booting, It stuck on android logo. Only I can access the recovery mode & factory mode.
I am unable to reset using recovery mode as error msg shown in screen. I
  --- 'wiping data..
Error: Cannot get phone encrypt state'.
I had flashed with sp tool too, problem is same.
.jpg
D303.jpg
Size: 174.89 KB / Downloads: 10
hovatek
hovatek
hovatek
Administrator
49,612
21-11-2017, 11:37 AM
#4
(20-11-2017, 08:44 PM)आशिष घावले My mobile phone not  booting, It stuck on android logo. Only I can access the recovery mode & factory mode.
I am unable to reset using recovery mode as error msg shown in screen. I
  --- 'wiping data..
Error: Cannot get phone encrypt state'.
I had flashed with sp tool too, problem is same.

In SP Flash tool, format the phone then flash using Download Only

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22-11-2017, 09:51 AM
#5



Done. Still facing the same issue.
hovatek
hovatek
hovatek
Administrator
49,612
22-11-2017, 12:34 PM
#6
(22-11-2017, 09:51 AM)आशिष घावले Done. Still facing the same issue.

Sometimes, a chip problem gives this error. What were you doing shortly before the phone went off?

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23-11-2017, 09:52 PM
#7
(21-11-2017, 11:37 AM)hovatek
(20-11-2017, 08:44 PM)आशिष घावले My mobile phone not  booting, It stuck on android logo. Only I can access the recovery mode & factory mode.
I am unable to reset using recovery mode as error msg shown in screen. I
  --- 'wiping data..
Error: Cannot get phone encrypt state'.
I had flashed with sp tool too, problem is same.

In SP Flash tool, format the phone then flash using Download Only

Yes. I tried all methods like download only, firmware update & format-download too.
pls, suggest another method so my can again works.
hovatek
hovatek
hovatek
Administrator
49,612
24-11-2017, 12:25 PM
#8
(23-11-2017, 09:52 PM)आशिष घावले Yes. I tried all methods like download only, firmware update & format-download too.
pls, suggest another method so my can again works.

Have you tried using a custom recovery?

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