[zikeyboy]

I have a Tecno G9, it shows USB storage damaged, try reformatting anytime I turn it on. When I format, it still shows the same message.
The main problem is that, PC won't detect it at all even after installing all vcom drivers. I also tried loading new mbr from a stock ROM, but sp flash tool won't detect it at all.
I have all drivers properly installed as my PC can detect other phones.
What can I do please.

Sent from my Infinix HOT 4 using the Hovatek Forum App

[hovatek]

I have a Tecno G9, it shows USB storage damaged, try reformatting anytime I turn it on. When I format, it still shows the same message.
The main problem is that, PC won't detect it at all even after installing all vcom drivers. I also tried loading new mbr from a stock ROM, but sp flash tool won't detect it at all.
I have all drivers properly installed as my PC can detect other phones.
What can I do please.

Sent from my Infinix HOT 4 using the Hovatek Forum App

Boot into factory mode (see https://www.hovatek.com/forum/thread-12935.html ) and wipe emmc

[zikeyboy]

I have a Tecno G9, it shows USB storage damaged, try reformatting anytime I turn it on. When I format, it still shows the same message.
The main problem is that, PC won't detect it at all even after installing all vcom drivers. I also tried loading new mbr from a stock ROM, but sp flash tool won't detect it at all.
I have all drivers properly installed as my PC can detect other phones.
What can I do please.

Sent from my Infinix HOT 4 using the Hovatek Forum App

Boot into factory mode (see https://www.hovatek.com/forum/thread-12935.html ) and wipe emmc

I can't wipe emmc from factory mode. There's no option to do that.

Sent from my Infinix HOT 4 using the Hovatek Forum App

[hovatek]

I can't wipe emmc from factory mode. There's no option to do that.

Sent from my Infinix HOT 4 using the Hovatek Forum App

What do you see in Factory mode?

[zikeyboy]

Auto test
Manual test
Restart
Turn off

Those are the options there

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[hovatek]

Auto test
Manual test
Restart
Turn off

Those are the options there

Sent from my Infinix HOT 4 using the Hovatek Forum App

There might be a problem with the emmc chip.
1, Boot into recovery mode instead (https://www.hovatek.com/forum/thread-479.html ), what options do you have and are you able to do a factory reset?
2. Power off the phone and connect to PC, does Device Manager refresh? If it does, what does the tab get detected as?

[zikeyboy]

I can boot into recovery mode, and the options are
Reboot phone
Apply update from ADB
Apply update from SD card
Apply update from cache
wipe data/ factory reset
Wipe cache partition
Backup user data
Restore user data
(those are the options)
I have wiped cache partition and done factory reset, still the problem persists.

When switched off and connected to PC, device manager doesn't refresh at all, PC doesn't make any sound and it's not detected. The tab just charge instead.

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[hovatek]

I can boot into recovery mode, and the options are
Reboot phone
Apply update from ADB
Apply update from SD card
Apply update from cache
wipe data/ factory reset
Wipe cache partition
Backup user data
Restore user data
(those are the options)
I have wiped cache partition and done factory reset, still the problem persists.

When switched off and connected to PC, device manager doesn't refresh at all, PC doesn't make any sound and it's not detected. The tab just charge instead.

Sent from my Infinix HOT 4 using the Hovatek Forum app

More evidence pointing at a hardware issue.
Lets Try this:
Try Backup user data in recovery mode
If this fails then you have roughly two options
1. Join mount points to flash the firmware
2. Have the emmc chip or board changed

[zikeyboy]

User data backup was completed successfully.

How do I join mount points to flash the firmware?

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[zikeyboy]

And, another thing to note is that, apart from it showing USB storage is damaged, the SD card ejects itself automatically. If I click on mount, it will eject again automatically and show SD card safe to remove.

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