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[Please help] My tecno c8 apps says not responding

[Please help] My tecno c8 apps says not responding

leodaves
leodaves
leodaves
Senior Member
145
24-01-2017, 04:59 PM
#1



My tecno c8 apps says not responding, my playstore always loads but won't open, some other apps too are like that. Plus how can i recover my phone without resetting it or if i clear emmc won't I loose any app or data
hovatek
hovatek
hovatek
Administrator
49,570
25-01-2017, 12:01 PM
#2
(24-01-2017, 04:59 PM)leodaves My tecno c8 apps says not responding, my playstore always loads but won't open, some other apps too are like that. Plus how can i recover my phone without resetting it or if i clear emmc won't I loose any app or data

I would advise you backup necessary data like contacts and files then do a factory wipe from Settings > Storage
If the issue persists then it must be at the /system level and we'll have to consider a different approach

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leodaves
leodaves
leodaves
Senior Member
145
25-01-2017, 05:20 PM
#3
Alright, thanks I'll do this and get back to you asap
This post was last modified: 25-01-2017, 05:21 PM by leodaves.
leodaves
leodaves
leodaves
Senior Member
145
26-01-2017, 11:01 PM
#4
Thanks, everything seems to be fine now after following the instructions you gave me
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