Hovatek Forum MOBILE Android [Please help] Unfortunately, Contacts has stopped.
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[Please help] Unfortunately, Contacts has stopped.

[Please help] Unfortunately, Contacts has stopped.

abbyba00
abbyba00
abbyba00
Junior Member
30
22-12-2016, 01:35 PM
#1



My contacts consistently crashes and I can't even open it. I can't view my contacts and also access the phone dialer. My device is LG G Pro Lite Dual.

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abbyba00
abbyba00
abbyba00
Junior Member
30
22-12-2016, 04:30 PM
#2
Hovatek please help!!

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hovatek
hovatek
hovatek
Administrator
49,570
22-12-2016, 06:26 PM
#3
(22-12-2016, 01:35 PM)abbyba00 My contacts consistently crashes and I can't even open it. I can't view my contacts and also access the phone dialer. My device is LG G Pro Lite Dual.

Sent from my Omega_lite_2 using Hovatek mobile

Have you tried clearing data and cache for these apps under Settings > Apps ?

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abbyba00
abbyba00
abbyba00
Junior Member
30
22-12-2016, 11:43 PM
#4
(22-12-2016, 06:26 PM)hovatek Have you tried clearing data and cache for these apps under Settings > Apps ?

Yes, actually it's my mother's phone. I cleared both the data and cache many time but it didn't solve the problem. Also, I did a factory reset, still nothing.


Sent from my Omega_lite_2 using Hovatek mobile
hovatek
hovatek
hovatek
Administrator
49,570
23-12-2016, 01:30 PM
#5



(22-12-2016, 11:43 PM)abbyba00 Yes, actually it's my mother's phone. I cleared both the data and cache many time but it didn't solve the problem. Also, I did a factory reset, still nothing.


Sent from my Omega_lite_2 using Hovatek mobile

Try install a third party phone apk from Playstore.
If the issue persists then you'll need to reflash the firmware

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
abbyba00
abbyba00
abbyba00
Junior Member
30
23-12-2016, 09:52 PM
#6
(23-12-2016, 01:30 PM)hovatek
(22-12-2016, 11:43 PM)abbyba00 Yes, actually it's my mother's phone. I cleared both the data and cache many time but it didn't solve the problem. Also, I did a factory reset, still nothing.


Sent from my Omega_lite_2 using Hovatek mobile

Try install a third party phone apk from Playstore.
If the issue persists then you'll need to reflash the firmware

All my apps are crashing and I can't even use it anymore.

Sent from my Omega_lite_2 using Hovatek mobile
abbyba00
abbyba00
abbyba00
Junior Member
30
23-12-2016, 10:30 PM
#7
I backed up my data and reflashed the firmware. It's up and working, no issues so far. Thanks hovatek.

Sent from my Omega_lite_2 using Hovatek mobile
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