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hello i need help

hello i need help

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gazy
gazy
gazy
Junior Member
32
30-11-2016, 12:02 PM
#1



Hello hovatek i have tecno y2 that bricked in the process of installing system update and my phone is not rooted, i decide to flash the phone but the phone is not detect by pc
hovatek
hovatek
hovatek
Administrator
49,570
30-11-2016, 05:01 PM
#2
(30-11-2016, 12:02 PM)gazy Hello hovatek i have tecno y2 that bricked in the process of installing system update and my phone is not rooted, i decide to flash the phone but the phone is not detect by pc

before you flash, backup your phone in scatter format using https://www.hovatek.com/forum/thread-13347.html
let me know when done

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gazy
gazy
gazy
Junior Member
32
30-11-2016, 11:16 PM
#3
I told you that the phone cannot detect by pc if i connect the phone it will start charging and i have manually install v com drivers, but if i turn the phone on it will stock at tecno logo but i can boot into recovery
hovatek
hovatek
hovatek
Administrator
49,570
01-12-2016, 02:47 PM
#4
(30-11-2016, 11:16 PM)gazy I told you that the phone cannot detect by pc if i connect the phone it will start charging and i have manually install v com drivers, but if i turn the phone on it will stock at tecno logo but i can boot into recovery

launch device manager then connect the switched off phone. What does it get detected as?

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gazy
gazy
gazy
Junior Member
32
01-12-2016, 08:37 PM
#5



It does not detect as anything and device manager won't refresh
hovatek
hovatek
hovatek
Administrator
49,570
02-12-2016, 09:05 AM
#6
(01-12-2016, 08:37 PM)gazy It does not detect as anything and device manager won't refresh

OK. Can you get the phone into Fastboot?
if you can then do so and connect to PC
drivers should automatically get installed

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gazy
gazy
gazy
Junior Member
32
12-12-2016, 04:13 PM
#7
I do it sir but there's no any driver that installed
gazy
gazy
gazy
Junior Member
32
12-12-2016, 04:24 PM
#8
I do it sir but i did not see any driver that installed
hovatek
hovatek
hovatek
Administrator
49,570
12-12-2016, 06:20 PM
#9
(12-12-2016, 04:24 PM)gazy I do it sir   but i did not see any driver that installed

If you're on Google hangout, drop your gmail address for a private session.
BTW, have you tried using a different PC and installed drivers using https://www.hovatek.com/forum/thread-440.html

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gazy
gazy
gazy
Junior Member
32
19-01-2017, 12:29 PM
#10



gazy104@gmail.com
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