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[Please help] Itel A51 detection problem - Printable Version

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+--- Thread: [Please help] Itel A51 detection problem (/thread-25221.html)

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Itel A51 detection problem - TIM OF GOD - 06-10-2018

Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.


RE: Itel A51 detection problem - xerxes - 06-10-2018

(06-10-2018, 12:23 PM)TIM OF GOD Wrote:  Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.

First, try factory resetting the phone via recovery mode. See https://www.hovatek.com/forum/thread-479.html for how to enter recovery.


RE: Itel A51 detection problem - EMMANUS - 06-10-2018

Itel A51 runs on mediate chip and not spreadtrum


RE: Itel A51 detection problem - hovatek - 08-10-2018

(06-10-2018, 12:23 PM)TIM OF GOD Wrote:  Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.

Did you hold the volume down button when connecting to PC for flashing? refer to https://www.hovatek.com/forum/thread-1231.html


RE: Itel A51 detection problem - TIM OF GOD - 08-10-2018

(06-10-2018, 04:13 PM)EMMANUS Wrote:  Itel A51 runs on mediate chip and not spreadtrum

Already aware of it but the rom is .pac and sp flash tool can't flash pac roms neither Research upgrade tool mtk roms


RE: Itel A51 detection problem - TIM OF GOD - 08-10-2018

(08-10-2018, 10:39 AM)hovatek Wrote:  
(06-10-2018, 12:23 PM)TIM OF GOD Wrote:  Hello. I have an Itel A51 that goes on up to the home screen. There stands the problem. there is no menu icon,no app, can't flip down to enter the setting. just home screen wallpaper. so I decided to flash. I downloaded its rom but can't get it detected with Spd upgrade tool. In the device manager of the pc I see mtk instead of Spd preventing the tool to recognize it as a Spd chip. All Spd drivers are installed and other Spd phones work great. I had a similar problem with Itel A12 and couldn't have solution. How do I connect it to spd flash tool,please.

Did you hold the volume down button when connecting to PC for flashing? refer to https://www.hovatek.com/forum/thread-1231.html

Yeah,tried that but nothing detected in the tool.


RE: Itel A51 detection problem - X3non - 09-10-2018

(08-10-2018, 07:44 PM)TIM OF GOD Wrote:  Yeah,tried that but nothing detected in the tool.

launch device manager
expand ports (com & lpt)
take note of everything
hold vol down button then connect the phone to the pc then immediately check what the phone gets connected as


RE: Itel A51 detection problem - hovatek - 09-10-2018

(08-10-2018, 07:31 PM)TIM OF GOD Wrote:  Already aware of it but the rom is .pac and sp flash tool can't flash pac roms neither Research upgrade tool mtk roms

Your phone is SPD, not MTK.
Do as @x3non asked.
also, when flashing, try holding volume up button instead before connecting to PC


RE: Itel A51 detection problem - EMMANUS - 09-10-2018

(09-10-2018, 07:47 AM)hovatek Wrote:  
(08-10-2018, 07:31 PM)TIM OF GOD Wrote:  Already aware of it but the rom is .pac and sp flash tool can't flash pac roms neither Research upgrade tool mtk roms

Your phone is SPD, not MTK.
Do as @x3non asked.
also, when flashing, try holding volume up button instead before connecting to PC

MY BAD


RE: Itel A51 detection problem - TIM OF GOD - 09-10-2018

(09-10-2018, 12:22 AM)X3non Wrote:  
(08-10-2018, 07:44 PM)TIM OF GOD Wrote:  Yeah,tried that but nothing detected in the tool.

launch device manager
expand ports (com & lpt)
take note of everything
hold vol down button then connect the phone to the pc then immediately check what the phone gets connected as

when I hold down "volume down" while connecting, the pc detects it but ejects right after before  it displays what it is connected as. Then it boots to factory mode with only chinese language.
Volume up ? Detected as "miracle usb port" and then switches to "preloader usb vcom port". and then the phone screen displays charging battery screen.