[hovatek]

The drained tab I got from someone already has battery issues as in it runs flat very quickly becuase he hasnt used it for a while. Would that be the problem?

I am also going to try doing the format with SP flash tool by 4pm, can you pls be on standby for me?

Thank you

sorry for the late response, we've been carrying out some upgrades on our platforms. just leave that other tablet to keep charging, it'll eventually come up. maybe its initial battery issues could make it take extra long but continuos charging will revive it

[samuelzion]

The drained tab I got from someone already has battery issues as in it runs flat very quickly becuase he hasnt used it for a while. Would that be the problem?

I am also going to try doing the format with SP flash tool by 4pm, can you pls be on standby for me?

Thank you

sorry for the late response, we've been carrying out some upgrades on our platforms. just leave that other tablet to keep charging, it'll eventually come up. maybe its initial battery issues could make it take extra long but continuos charging will revive it

What if i try formating the brick one with SP Flash tool version 5 and nothing happens,what next?

[hovatek]

What if i try formating the brick one with SP Flash tool version 5 and nothing happens,what next?

To avoid confusion, lets call yours the bricked one and the other one that got disconnected during readback the good one.

is this okay?

[samuelzion]

What if i try formating the brick one with SP Flash tool version 5 and nothing happens,what next?

To avoid confusion, lets call yours the bricked one and the other one that got disconnected during readback the good one.

is this okay?

okay.

[hovatek]

okay.

now, leave the good one connected to power, it'll eventually come on. what's the status of the bricked one?

[samuelzion]

okay.

now, leave the good one connected to power, it'll eventually come on. what's the status of the bricked one?

Ok. Its still bricked, i plan doing the format as you described tomorrow

[hovatek]

Ok. Its still bricked, i plan doing the format as you described tomorrow

ok. use SP flash tool version 5. use download only. if that doesn't work, use format + download all.
If SP flash tool doesn't detect the phone then download USBdeview and use it to uninstall all preloader, vcom and mediatek drivers then manually install vcom drivers afresh using http://www.hovatek.com/forum/thread-440.html

[samuelzion]

Ok. Its still bricked, i plan doing the format as you described tomorrow

ok. use SP flash tool version 5. use download only. if that doesn't work, use format + download all.
If SP flash tool doesn't detect the phone then download USBdeview and use it to uninstall all preloader, vcom and mediatek drivers then manually install vcom drivers afresh using http://www.hovatek.com/forum/thread-440.html

I have tried it, it keep saying unexpected error 840...
I tried with different key compinations.

Pls what can I do, its taking too long.
tnx

[hovatek]

I have tried it, it keep saying unexpected error 840...
I tried with different key compinations.

Pls what can I do, its taking too long.
tnx

what's the hint at the bottom of the error?

[samuelzion]

I have tried it, it keep saying unexpected error 840...
I tried with different key compinations.

Pls what can I do, its taking too long.
tnx

what's the hint at the bottom of the error?

it didnt give any hint. The hint option was blank