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Oukitel c21 won't power or charge

Oukitel c21 won't power or charge

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Respected Member
104
13-01-2022, 04:02 PM
#1



Hello it has been a while. You guys have done so incredibly good.

Please I woke up one morning and my phone was off, I tried powering it, it wasn't responding, I also tried charging, nothing was showing on the screen.

I took it for repair, they said it's the battery. I just got another battery from china, it is still not coming up or charging. I checked if it's from the panel, but it wasn't because when I plugged the phone charger to the port, there was passage of current on the battery clip.

I don't know if you guys have solution for me?

Sent from my Infinix X610B using Hovatek Mobile
kelvinchinedu
kelvinchinedu
kelvinchinedu
Contributor
1,302
13-01-2022, 07:03 PM
#2
Sorry for that, are you sure u were not trying to do something before the issue? .if no consider flashing another firmware with r without battery.
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Respected Member
104
13-01-2022, 07:41 PM
#3
After pressing the phone at night, I kept it. And slept. There was nothing I think should be the caused. The only thing I can think of is the memory was already filled. Up

Sent from my Infinix X610B using Hovatek Mobile
maxpayne
maxpayne
maxpayne
Contributor
2,873
14-01-2022, 01:28 PM
#4
(13-01-2022, 07:41 PM)Erase After pressing the phone at night, I kept it. And slept. There was nothing I think should be the caused. The only thing I can think of is the memory was already filled. Up

Sent from my Infinix X610B using Hovatek Mobile

Oukitel c21 is mediatek
First, you should try backup the firmware so you can get build info. This will also help you to confirm that your PC still detects it
kelvinchinedu
kelvinchinedu
kelvinchinedu
Contributor
1,302
14-01-2022, 08:08 PM
#5



Even if there was a passage of light to the battery.
That does not mean that the motherboard is ok,
Some ic may be bad or the emmc faulty
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Respected Member
104
15-01-2022, 05:13 PM
#6
(14-01-2022, 01:28 PM)maxpayne
(13-01-2022, 07:41 PM)Erase
After pressing the phone at night, I kept it. And slept. There was nothing I think should be the caused. The only thing I can think of is the memory was already filled. Up

Sent from my Infinix X610B using Hovatek Mobile


Oukitel c21 is mediatek
First, you should try backup the firmware so you can get build info. This will also help you to confirm that your PC still detects it
 
Please how do I back up the firmware. And also confirm my PC still detects it. I have a wallet seed I didn't back up a night before the issues. Is there how I can access anything from the phone through a PC?


Sent from my Infinix X610B using Hovatek Mobile
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Respected Member
104
15-01-2022, 05:15 PM
#7
Maybe some or one IC is bad. Maybe display IC. Like I said, if I plug the phone, it doesn't show it's charging, and won't power.



Sent from my Infinix X610B using Hovatek Mobile
maxpayne
maxpayne
maxpayne
Contributor
2,873
16-01-2022, 08:20 AM
#8
(15-01-2022, 05:15 PM)Erase Maybe some or one IC is bad. Maybe display IC. Like I said, if I plug the phone, it doesn't show it's charging, and won't power.



Sent from my Infinix X610B using Hovatek Mobile

Hold down both volume buttons + power and connect to pc. observe for about 1 minute
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Respected Member
104
17-01-2022, 07:06 AM
#9
So I did it by connecting to the PC and it did as a device was connected to it, and then removed.

I left the phone connected  like that on the PC it, after 1min it detects the phone and disconnect.



Sent from my Infinix X610B using Hovatek Mobile
kelvinchinedu
kelvinchinedu
kelvinchinedu
Contributor
1,302
17-01-2022, 08:49 PM
#10



Remove battery and hold down vol up, down and power together and connect
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