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Phone not powering

Phone not powering

articlew
articlew
articlew
Techie Member
72
11-01-2020, 05:56 PM
#1



Hello Hovatek, my Tecno Y2 phone refuses to power. Before this started, it over-heats while charging but doesn't over heat while using. I left it for a month without using (I forgot it where I went).


Now, it doesn't power. I got a new battery thinking it was battery but still doesn't on. I tried charging through the charging port, still there was no response. I tried flashing using SP Flashtool but the phone could not be detected.

How do I get the problem fixed? Thank you.
chmil55
chmil55
chmil55
Newbie
1
11-01-2020, 07:30 PM
#2
try hard reset
*****
This post was last modified: 13-01-2020, 02:04 AM by X3non. Edit Reason: external link removed
articlew
articlew
articlew
Techie Member
72
12-01-2020, 05:58 AM
#3
Thai you Chmil55, but that could not fix it.
xerxes
xerxes
xerxes
Senior Member
8,355
12-01-2020, 05:15 PM
#4
(11-01-2020, 05:56 PM)articlew Hello Hovatek, my Tecno Y2 phone refuses to power. Before this started, it over-heats while charging but doesn't over heat while using. I left it for a month without using (I forgot it where I went).


Now, it doesn't power. I got a new battery thinking it was battery but still doesn't on. I tried charging through the charging port, still there was no response. I tried flashing using SP Flashtool but the phone could not be detected.

How do I get the problem fixed? Thank you.

It might be a hardware related issue.
Try connecting the phone to pc while holding the vol keys and listen whether there’s connection sound.
articlew
articlew
articlew
Techie Member
72
13-01-2020, 07:01 AM
#5



Okay, thank you
olakunal
olakunal
olakunal
Junior Member
37
13-01-2020, 08:23 PM
#6
(13-01-2020, 07:01 AM)articlew Okay, thank you
Replace the micro USB port.
It may have been damaged in your absence.
hovatek
hovatek
hovatek
Administrator
49,570
16-01-2020, 09:03 PM
#7
(13-01-2020, 07:01 AM)articlew Okay, thank you

Does device manager refresh when you connect the phone?

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teeconstant
teeconstant
teeconstant
Techie Member
49
15-02-2020, 06:19 PM
#8
(11-01-2020, 05:56 PM)articlew Hello Hovatek, my Tecno Y2 phone refuses to power. Before this started, it over-heats while charging but doesn't over heat while using. I left it for a month without using (I forgot it where I went).


Now, it doesn't power. I got a new battery thinking it was battery but still doesn't on. I tried charging through the charging port, still there was no response. I tried flashing using SP Flashtool but the phone could not be detected.

How do I get the problem fixed? Thank you.
See your engineer
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