Hovatek Forum MOBILE Android [Please help] infinix zero dont boot and stuck in black screen
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[Please help] infinix zero dont boot and stuck in black screen

[Please help] infinix zero dont boot and stuck in black screen

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albraa
albraa
albraa
Junior Member
15
27-03-2015, 04:27 PM
#1



Dear sir

i have infinix zero x506 and my phone dont boot and stuck in black screen and even if i conect it with my laptop no red notification appear on the phone , only usb vcom driver in my device manager appear and my flash tools dont detect my phone
how can i fix this?

note: i have my back up for rom and nvram
hovatek
hovatek
hovatek
Administrator
49,570
27-03-2015, 04:38 PM
#2
(27-03-2015, 04:27 PM)albraa Dear sir

i have infinix zero x506 and my phone dont boot and stuck in black screen and even if i conect it with my laptop no red notification appear on the phone , only usb vcom driver in my device manager appear and my flash tools dont detect my phone
how can i fix this?

note: i have my back up for rom and nvram

list the files in your backup folder. need to know what you have

Note!
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albraa
albraa
albraa
Junior Member
15
27-03-2015, 04:43 PM
#3
i have

Infinix-X506_141205 ROM
SP Flash Tool v5.1352.01
MediaTek USB VCOM drivers note my windows 8.1
albraa
albraa
albraa
Junior Member
15
27-03-2015, 04:59 PM
#4
i tried to flsh it from another laptop using with windows 7 but nothing new ,
note i flsh my phone before using my laptop with windows 8 , but this time my phone stuck in black screen and no red notification appear anymore Sad
albraa
albraa
albraa
Junior Member
15
27-03-2015, 05:16 PM
#5



my back up files here
boot
EBR1
lk.bin
logo.bin
MBR
MT6592_Android_scatter
preloader.bin
recovery
secro
system

note i use this rom before to restore my phone
hovatek
hovatek
hovatek
Administrator
49,570
28-03-2015, 12:47 AM
#6
(27-03-2015, 05:16 PM)albraa my back up files here
boot
EBR1
lk.bin
logo.bin
MBR
MT6592_Android_scatter
preloader.bin
recovery
secro
system

note i use this rom before to restore my phone
you have the required files
uninstall then re-install vcom drivers using this guide @ https://www.hovatek.com/forum/thread-440.html then try flashing again

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
albraa
albraa
albraa
Junior Member
15
28-03-2015, 05:11 AM
#7
i have done this more than one time , even i use it on another laptop, but nothing happen still sp tools dont detect it even if the vcom driver installed correctly and works fine , even i change the port but nothing

note: my phone dont charge and no red notification appears when i connect it to my laptop
hovatek
hovatek
hovatek
Administrator
49,570
28-03-2015, 08:22 AM
#8
(28-03-2015, 05:11 AM)albraa i have done this more than one time , even i use it on another laptop, but nothing happen still sp tools dont detect it even if the vcom driver installed correctly and works fine , even i change the port but nothing

note: my phone dont charge and no red notification appears when i connect it to my laptop

its clearly a driver issue. A clean windows install or removing the battery often helps.
 whats the chipset of the phone?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
albraa
albraa
albraa
Junior Member
15
28-03-2015, 10:56 AM
#9
infinix zero x506

my battery built in i cant remove it

my phone chipset is MediaTek MT6592
hovatek
hovatek
hovatek
Administrator
49,570
28-03-2015, 02:50 PM
#10



(28-03-2015, 10:56 AM)albraa infinix zero x506

my battery built in i cant remove it

my phone chipset is MediaTek MT6592
first, go to https://www.hovatek.com/forum/thread-440.html and install all drivers (not just vcom) then try again. if that fails, google for MT6592 drivers then install on your PC and try flashing again

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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