Hovatek Forum MOBILE Android [Please help] Tecno camon 11 OTA Couldn't Update Verification problem
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[Please help] Tecno camon 11 OTA Couldn't Update Verification problem

[Please help] Tecno camon 11 OTA Couldn't Update Verification problem

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andruum
andruum
andruum
Junior Member
19
23-05-2019, 06:35 PM
#1



Hi there!

Previously, I had this problem: https://www.hovatek.com/forum/thread-26836-page-2.html

Now I want to update the firmware, but I got this message (You can see in attachment)
This post was last modified: 27-05-2019, 08:09 PM by hovatek.
Attached Files
.jpg
photo_2019-05-23_20-33-17.jpg
Size: 87.78 KB / Downloads: 18
X3non
X3non
X3non
Recognized Contributor
22,062
24-05-2019, 09:09 AM
#2
(23-05-2019, 06:35 PM)andruum Hi there!

Previously, I had this problem: https://www.hovatek.com/forum/thread-26836-page-2.html

Now I want to update the firmware, but I got this message (You can see in attachment)

did you get this error before, while or after downloading the update?
andruum
andruum
andruum
Junior Member
19
24-05-2019, 11:21 AM
#3
(24-05-2019, 09:09 AM)X3non
(23-05-2019, 06:35 PM)andruum Hi there!

Previously, I had this problem: https://www.hovatek.com/forum/thread-26836-page-2.html

Now I want to update the firmware, but I got this message (You can see in attachment)

did you get this error before, while or after downloading the update?

After downloading the update
X3non
X3non
X3non
Recognized Contributor
22,062
24-05-2019, 05:41 PM
#4
(24-05-2019, 11:21 AM)andruum After downloading the update

first check your internal storage and SDcard lets know if you find the update.zip file
then try flashing complete stock rom including preloader or flash only preloader then retry the update
andruum
andruum
andruum
Junior Member
19
24-05-2019, 05:59 PM
#5



(24-05-2019, 05:41 PM)X3non
(24-05-2019, 11:21 AM)andruum After downloading the update

first check your internal storage and SDcard lets know if you find the update.zip file
then try flashing complete stock rom including preloader or flash only preloader then retry the update

I didn't find it. Maybe I deleted it, don't know
Okay, I'll try to flash preloader
X3non
X3non
X3non
Recognized Contributor
22,062
25-05-2019, 09:11 AM
#6
(24-05-2019, 05:59 PM)andruum I didn't find it. Maybe I deleted it, don't know
...

Not really, if it's not there then it's in a different location
andruum
andruum
andruum
Junior Member
19
25-05-2019, 06:24 PM
#7
(24-05-2019, 05:41 PM)X3non
(24-05-2019, 11:21 AM)andruum After downloading the update

first check your internal storage and SDcard lets know if you find the update.zip file
then try flashing complete stock rom including preloader or flash only preloader then retry the update

I flashed only preloader and tried to update again. I got the verification problem again
When I tried to install update, it had been downloaded and I rebooted my phone to update. I got a logo HiOS and then I saw a progress bar, then I got a message "Error" and my phone booted.
xerxes
xerxes
xerxes
Senior Member
8,355
25-05-2019, 07:47 PM
#8
(25-05-2019, 06:24 PM)andruum
(24-05-2019, 05:41 PM)X3non
(24-05-2019, 11:21 AM)andruum After downloading the update

first check your internal storage and SDcard lets know if you find the update.zip file
then try flashing complete stock rom including preloader or flash only preloader then retry the update

I flashed only preloader and tried to update again. I got the verification problem again
When I tried to install update, it had been downloaded and I rebooted my phone to update. I got a logo HiOS and then I saw a progress bar, then I got a message "Error" and my phone booted.
Have you tried factory resetting the phone or flashing the entire firmware?

Sent from my TECNO P904 using Tapatalk
andruum
andruum
andruum
Junior Member
19
25-05-2019, 08:44 PM
#9
(25-05-2019, 07:47 PM)innagee
(25-05-2019, 06:24 PM)andruum
(24-05-2019, 05:41 PM)X3non
(24-05-2019, 11:21 AM)andruum After downloading the update

first check your internal storage and SDcard lets know if you find the update.zip file
then try flashing complete stock rom including preloader or flash only preloader then retry the update

I flashed only preloader and tried to update again. I got the verification problem again
When I tried to install update, it had been downloaded and I rebooted my phone to update. I got a logo HiOS and then I saw a progress bar, then I got a message "Error" and my phone booted.
Have you tried factory resetting the phone or flashing the entire firmware?

Sent from my TECNO P904 using Tapatalk


No, I have tried neither factory resetting, nor the entire firmware. I'll try the factory reset and let you know
andruum
andruum
andruum
Junior Member
19
25-05-2019, 09:09 PM
#10



The factory reset didn't help
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