Hovatek Forum MOBILE Android [Please help] Infinix x551 Totally Dead
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[Please help] Infinix x551 Totally Dead

[Please help] Infinix x551 Totally Dead

mohaamaad
mohaamaad
mohaamaad
Newbie
2
06-01-2018, 09:44 PM
#1



Hello

My device was working probably . My little daughter was play a game on it

suddenly the device is fully dead

the laptop cannot see it .

there are no any response from it

i try to remove the battery and reconnect it again but i still have a problem

how can i make it live again 

Please Help
xerxes
xerxes
xerxes
Senior Member
8,355
08-01-2018, 09:57 AM
#2
(06-01-2018, 09:44 PM)mohaamaad Hello

My device was working probably . My little daughter was play a game on it

suddenly the device is fully dead

the laptop cannot see it .

there are no any response from it

i try to remove the battery and reconnect it again but i still have a problem

how can i make it live again 

Please Help

Have you tried replacing the battery with another one. 
Does your PC make connection/disconnection sound when you connect it with USB cable.
This post was last modified: 08-01-2018, 09:59 AM by xerxes.
mohaamaad
mohaamaad
mohaamaad
Newbie
2
10-01-2018, 12:15 AM
#3
(08-01-2018, 09:57 AM)innagee
(06-01-2018, 09:44 PM)mohaamaad Hello

My device was working probably . My little daughter was play a game on it

suddenly the device is fully dead

the laptop cannot see it .

there are no any response from it

i try to remove the battery and reconnect it again but i still have a problem

how can i make it live again 

Please Help

Have you tried replacing the battery with another one. 
Does your PC make connection/disconnection sound when you connect it with USB cable.

No i have not i just disconnect and reconnect the battery

about PC connection , there are no sound . the device not connected to PC
xerxes
xerxes
xerxes
Senior Member
8,355
10-01-2018, 11:22 AM
#4
(10-01-2018, 12:15 AM)mohaamaad
(08-01-2018, 09:57 AM)innagee
(06-01-2018, 09:44 PM)mohaamaad Hello

My device was working probably . My little daughter was play a game on it

suddenly the device is fully dead

the laptop cannot see it .

there are no any response from it

i try to remove the battery and reconnect it again but i still have a problem

how can i make it live again 

Please Help

Have you tried replacing the battery with another one. 
Does your PC make connection/disconnection sound when you connect it with USB cable.

No i have not i just disconnect and reconnect the battery

about PC connection , there are no sound . the device not connected to PC

Try disconnect/reconnecting the battery and charge the phone for like 2-3hrs and see the outcome.
hovatek
hovatek
hovatek
Administrator
49,570
10-01-2018, 01:03 PM
#5



(10-01-2018, 12:15 AM)mohaamaad No i have not i just disconnect and reconnect the battery

about PC connection , there are no sound . the device not connected to PC

If changing the battery doesn't help then it might need to come down to a jumper as explained at https://www.hovatek.com/forum/thread-11802.html .. Unless the device fell

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