{"id":370,"date":"2014-06-16T11:01:17","date_gmt":"2014-06-16T11:01:17","guid":{"rendered":"http:\/\/blog.hovatek.com\/?p=370"},"modified":"2022-08-15T22:16:07","modified_gmt":"2022-08-15T22:16:07","slug":"how-to-fix-a-blackberry-phones-mass-storage-sd-card-that-wont-connect-to-pc-using-usb-cord","status":"publish","type":"post","link":"https:\/\/www.hovatek.com\/blog\/how-to-fix-a-blackberry-phones-mass-storage-sd-card-that-wont-connect-to-pc-using-usb-cord\/","title":{"rendered":"How to fix a Blackberry phone\u2019s mass storage \/ SD card that won\u2019t connect to PC using USB cord"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-372\" src=\"https:\/\/www.hovatek.com\/blog\/bpyeki\/uploads\/2014\/06\/blackberry-link-hero.jpg.original.jpg\" alt=\"How to fix a Blackberry phone\u2019s mass storage \/ SD card that won\u2019t connect to PC using USB cord\" \/><\/p>\n<p>Not only Android phones have occasional problems of a PC not detecting the memory card (See <a href=\"https:\/\/www.hovatek.com\/blog\/how-to-fix-an-android-phones-mass-storage-sd-card-that-wont-connect-to-pc-using-usb-cord\/\">https:\/\/www.hovatek.com\/blog\/how-to-fix-an-android-phones-mass-storage-sd-card-that-wont-connect-to-pc-using-usb-cord\/<\/a>\u00a0), Blackberries also do. This same issue in Blackberries is however easier to diagnose and fix. Lets take a look at possible causes of this issue and how to resolve it.<\/p>\n<p><span class=\"important\">What could cause a PC not to detect a Blackberry&#8217;s mass storage \/ SD card?<\/span><\/p>\n<p>The most common causes of this issue are:<\/p>\n<ul>\n<li>Disabled mass storage: The Mass Storage upon connection to PC might have been disabled<\/li>\n<li>Improperly installed drivers: A problem might have occurred during Blackberry driver installation on the PC<\/li>\n<li>Exception errors: These are rather common Blackberry errors that indicate Blackberry OS errors (See <a href=\"https:\/\/www.hovatek.com\/blog\/how-to-fix-repair-a-corrupt-nuked-or-crashed-blackberry-operating-system-software-os\/\">https:\/\/www.hovatek.com\/blog\/how-to-fix-repair-a-corrupt-nuked-or-crashed-blackberry-operating-system-software-os\/<\/a>\u00a0)<\/li>\n<li>Faulty USB cord: The USB cord might not be making firm contact with the Blackberry&#8217;s port<\/li>\n<li>Faulty Blackberry \/ PC port: The Blackberry&#8217;s port or PC&#8217;s port might be faulty<\/li>\n<\/ul>\n<p><span class=\"important\">How do I fix a Blackberry phone\u2019s mass storage \/ SD card that won\u2019t connect to PC using USB cord <\/span><\/p>\n<p>A number of techniques you&#8217;ll find useful are:<\/p>\n<ul>\n<li>Change Mass Storage settings: Go to Home screen &gt;<br \/>\nFor BlackBerry\u00ae 6 and BlackBerry\u00ae 7: Options &gt; Device &gt; Storage<br \/>\nFor BlackBerry\u00ae Device Software 4.5 to 5.0: Options &gt; Media Card or Memory<br \/>\nFor BlackBerry\u00ae Device Software 4.3 and lower: Options &gt; Advanced Options &gt; Media Card<br \/>\n&gt; Then enable Mass Storage<\/li>\n<li>Restart the Blackberry and PC: Restarting helps clear temporary OS errors<\/li>\n<li>Check the SD \/ memory card for errors: The SD card might require a minor check or even formatting in extreme cases. (See<a href=\"http:\/\/www.hovatek.com\/blog\/how-to-fix-repair-corrupt-memory-card-sd-card-or-usb-drive\/\">\u00a0https:\/\/www.hovatek.com\/blog\/how-to-fix-repair-corrupt-memory-card-sd-card-or-usb-drive\/<\/a>\u00a0)<\/li>\n<li>Force connection using Blackberry Desktop Manager: Download Blackberry Desktop Manager\u00a0&gt; Install it &gt; Connect the Blackberry to the PC &gt; Launch Blackberry Desktop Manager &gt; The PC will automatically detect the Blackberry&#8217;s SD \/ memory card<\/li>\n<li>Try a different USB cord: The USB cord might not be making proper contact with the Blackberry&#8217;s port, try a different USB cord<\/li>\n<li>Try a different PC port: Try changing the port on the PC<\/li>\n<li>Re-install Blackberry driver: Uninstall previous Blackberry drivers under Device Manager (Press Windows \/ Start button and search for Device Manager) &gt; Restart the PC &gt; Connect the Blackberry to PC<\/li>\n<\/ul>\n<p>Hovatek&#8230;.just a button away!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not only Android phones have occasional problems of a PC not detecting the memory card (See https:\/\/www.hovatek.com\/blog\/how-to-fix-an-android-phones-mass-storage-sd-card-that-wont-connect-to-pc-using-usb-cord\/\u00a0), Blackberries also do. This same issue in Blackberries is however easier to diagnose and fix. Lets take a look at possible causes of this issue and how to resolve it. What could cause a PC not to detect [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":372,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[818],"tags":[32,126],"class_list":["post-370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutorials","tag-blackberry","tag-tutorials"],"_links":{"self":[{"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/posts\/370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/comments?post=370"}],"version-history":[{"count":0,"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/posts\/370\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/media?parent=370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/categories?post=370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hovatek.com\/blog\/wp-json\/wp\/v2\/tags?post=370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}